Career

Our Culture, Our People, Our Pride


A picturesque 5-star conference resort, conveniently located midway between Kuala Lumpur International Airport and Kuala Lumpur city centre. Built in the style of a low-rise Mediterranean Villa with 256 guestrooms atop Bandar Baru Bangi's highest peak, it is surrounded by a 27-hole championship golf course. Lush tropical greens offer wonderful vistas and a serene environment.

We invite highly motivated and dynamic individuals to apply for the following positions:
EMAIL to hr@bangiresorthotel.com before 30 November 2019 

 

Sales Cadet

Successful Sales Cadet will undergo 6 months program which include Sales/Customer Support role i.e. taking customer enquiries over the telephone, processing orders and providing information about pricing, availability and general products and services about the hotel. Yes, you will learn everything about Bangi Resort Hotel within the 6 months of training. At the end of the 6 months program, the outstanding Sales Cadet will join our Elite Relationship Departments as Relationships Executive or Relationship Managers. Attractive incentive scheme await the Sales Cadet graduates.
 
Main Duties & Responsibilities

  • Receive customer sales inquiries and provide quotations, product/service information, support and pricing details in response to sales enquiries, promoting the features and benefits of .the hotel’s products and services. 
  • Maintain sales statistics and records of sales performance.
  • Provide administrative support for the sales leaders,
  • Identify sales leads and build contacts with potential clients to create new business opportunities.
  • Keep prospects database updated.
Requirement:

  • Bachelor Degree in any disciplines with a minimum of 3.50 CGPA and above.
  • Attractive remuneration for first class honour fresh graduates.
  • Excellent interpersonal, customer service and communications skills.
  • Excellent written and verbal communication.
  • Possess confidence, perseverance and love meeting new acquaintance.
  • Meticulous, confidence and an active listener.
  • Possess a valid driving license and willing to travel.  
  • Young and dynamic.
  RELATIONSHIP EXECUTIVE 

  • Minimum 5 years' experience in Sales and Marketing in the hotel/hospitality industry or related fields
  • Candidate must possess at least a Diploma or Degree in Hospitality or Tourism/Hotel Management or equivalent.
  • Excellent presentation, interpersonal,  training and coaching skills.
  • Able to monitor sales & marketing strategies, performance and managed financial plans.
  • Knowledge in Opera system will be an advantage.
  • Able to speak fluently in English, Malay and Mandarin.
  • Able to work under pressure.
  • Able to deliver and carried out directives through strong leadership, lead by example and possess positive disposition
  • Able to travel and possess a valid driving license.
  DUTY MANAGER/ ASSISTANT MANAGER  

Main Duties and Responsibilities:

Represents Management in the important area of relations with the Guest. To oversee and supervise day-to-day operations of the Front Office team and ensure the Hotel achieves maximum potential in occupancy, average rate, internal promotion, quality guest relations and professional service

Requirements:

  • Candidate must possess at least Diploma in Hospitality/Tourism/Hotel Management or equivalent.
  • Minimum 3 years experience in similar position
  • Strong leadership, interpersonal, communication & training skills
  • Pro-active, assertive, diligent disposition and result-oriented
  • People eperson, team player and able to coach/mentor/train
  • Able to converse in Mandarin, English & Bahasa Malaysia
  • Knowledge in OPERA an advantage.
  TELEPHONE OPERATOR  

Main Duties and Responsibilities:

  • To provide an efficient and courteous communications service. Receives, makes calls and connects to all rooms and departmental concerned
  • To be able to maintain an efficient and good courteous telephone etiquette
  • To handle all international direct dialling calls, local calls and any other distance calls
  • To be able to provide information about Hotel’s facilities and services upon guest request
  • To be able to maintain a good tone of voice and distinction in speech delivery to be alert at all times thus, to avoid any delays
  • To operate and be responsible for the in-house music system and to execute emergency paging should the need be in cases of fire, bomb threat etc.
  • To record all follow ups or information in the log book for the next shift for follow ups.
  • To prepare monthly report
  • To perform any other duties as may be directed by the Director of Rooms/ Front Office Manager and Management

Requirements:

  • SPM or STPM with minimum credit in English
  • Hotel graduates are encourage to apply
  • Fluent in spoken and written English
  • Able to communicate with people at all level
  • Excellent telephone skills
  • Knowledge of hotel / service industry.
  • Experience in similar capacity will be an advantage.
  CHEF DE PARTIE – CHINESE KITCHEN  

Main Duties and Responsibilities:

  • To make sure that all food prepared, cooked, served and supplied to Chinese Restaurant, Banqueting, Outside Catering and other Outlet during his shift is according to the standards set by the Chinese Head Chef / Dim Sum Chef.
  • Checks mis-en-place, preparation, cooking and presentation of all food.
  • Helps to direct, control and coordinating the activities of all cooks, and Kitchen Stewards as instructed by the Chinese Sous Chef to ensure an efficient and smooth operating.
  • Suggest to the Chinese Head Chef new ideas for menu of Chinese Restaurant, Banqueting and Outside Catering.
  • Supports to work in others Food and Beverage sections as request by Chinese Head Chef.

Requirements:

  • Flexible in term of working hours
  • Good in personal hygiene & grooming
  • Knowledge of kitchen operation
  • Good in food preparation
  • Good in food presentation
  • Good in food decoration
  • 2 years experience in chinese kitchen
SENIOR AUDIO VISUAL TECHNICIAN
Main Duties and Responsibilities


  • Able to provide, supervise and repair an outlined in the technical skills for AV system, AV system set up for exhibitions, convention and special event at the hotel.
  • To conduct month inventory and to update the status of equipment in the equipment maintenance book and to control the stock of all equipment on and off property.
  • To ensure that proper care, security, and maintenance of hotel equipment through proper supervision of service personnel.
  • To maintain and control inventory of Audio Visual equipment and to ensure that the inventory is kept clean and in good condition.
  • To constantly monitor the staff’s appearance, attitude and degree of professionalism to ensure their strict adherence to the hotel stands of quality service.
  • The ability to take an active role in implementing safety procedures and following up within the department and respond properly in any hotel emergency situation.
  • The ability to perform other tasks or projects as assigned by hotel management and staff.
Requirements:

  • Diploma or equivalent qualification in Audio Visual
  • Must speak, read, write, and understand the primary language used in the workplace as well the guests who visits the hotel
  • Performs the role of a Senior Audio Visual Technician for an outstanding service for guest all time.
  • Excellent communications skills and team player.
  • Good computer skills to operate Audio Visual system
  • Able to setup and operate all Audio Visual system.
  • Preferable with background of 5 years of technical training and field experience as Audio Visual engineer or Audio Visual technician
Technician
Main Duties and Responsibilities:

  • Follow-up all hotel work orders for maintenance to make sure that they have been carried out effectively.
  • Knowledgeable on all materials, tools, parts and equipment related to the field of operation.
  • To act in the capacity of the Engineering Department representative as a trouble shooter to the guest, thereby continually working towards better guest contact and satisfaction.
  • To ensure the repair & maintenance are conducted in the most economical way. 
Requirements:

  • Minimum certification in technical or its equivalent
  • Able to communication in Bahasa Malaysia and English
  • Able to work on shift, weekend and public holiday
  • Familiar or acquire the practical and theoretical skills and knowledge related to the field of work.
  • Fresh graduates are encouraged to apply
Housekeeping Attendant - Room
Main Duties and Responsibilities:

The Room Attendant is responsible for the cleanliness of the guest rooms and the guest service areas on the floor that meets the hotel standards and to ensure sufficient supplies of amenities and professional service at all times.
 
Requirements:

  • Must be customer oriented and enjoy working with people
  • 18 years of age or older
  • SPM or certificate in any field
  • Able to communicate in Bahasa Malaysia and English
  • Able to work on shift, weekend and public holiday.
Housekeeping Attendant – Public Area
Main Duties and Responsibilities:

The Public Area Attendant is responsible for the total cleanliness of the public areas, Food and Beverage outlets, administrative offices, back of the house and all other surrounding areas within the premise of the Hotel. He/She is to perform his/her duties and responsibilities efficiently and effectively by adhering to the hotel standards at all times.
 
  • Must be customer oriented and enjoy working with people
  • 18 years of age or older
  • SPM or certificate in any field
  • Able to communicate in Bahasa Malaysia and English
  • Able to work on shift, weekend and public holiday.

NEED THE JOB SOON?

COME along with your resume and certificates on any day from Monday to Friday (except public holidays) between 10am and 5pm for an interview with your future boss right away!

We are also looking for:

-  AV Technicians
-  F&B Waiter/Waitress
-  Housekeeping Attendants
- Commis I & II
- Sr. Technicians and Jr. Technicians
- Gardener or Field Worker (to be based at Bangi Farm Resort)


2017 RECOGNITION OF EXCELLENCE HotelsCombined
8.2 Rated by guests